Return Policy

  • We accept returns within 7 days of product arrival for any reason for domestic orders.
  • In order to return an enclosure, please e-mail us at info@tarantulacribs.com.
  • Domestic Returns: We will provide a shipping label for the Buyer. We will cover return shipping fee.
  • International Returns: Shipping costs will be covered by Buyer.
  • Once enclosure is returned in good condition/ original packaging, we will issue refund (less shipping fees and restocking fee)
  • Shipping Fees will not be refunded
  • Effective 5/29/24 we will implement a restocking fee of 10%. This is due to the high shipping costs associated with returns as we meticulously package each enclosure with premium packaging materials.